Imperial Commercials Doncaster
Brooklands Road, Adwick-le-Street, Doncaster, DN6 7BA
Careers
Imperial Holdings worldwide has more than 39,000 employees. Imperial Commercials employs around 1,000 in the UK in a variety of sales, administrative and technical roles.
Ongoing, our policy is to promote from within wherever possible so joining us will usually present attractive career opportunities in addition to a well rewarded initial role.
Ongoing, our policy is to promote from within wherever possible so joining us will usually present attractive career opportunities in addition to a well rewarded initial role.
1.
WARRANTY & SERVICE ADMINISTRATOR -PETERBOROUGHWARRANTY & SERVICE ADMINISTRATOR -PETERBOROUGH
We have a vacancy for an additional Warranty & Service Administrator to join our busy team in Peterborough and supporting our activities at Norwich and our regional accounts team.
Open to anyone, this is a key position within our organisation and one which requires the right level of skill and commitment to getting the job done right every time at the crucial point of closing workshop jobs and final invoicing and submitting claims to manufacturers.
Key Aspects of the Role
Reporting to the Regional Service Administration Team Leader, providing a right-first-time delivery of customer invoices and manufacturer claim submission.
Support the processing of manufacturer self billing invoices.
Achieve service department key performance indicators. (KPI’s)
Build customer and manufacturer relationships and enhance their perception of our business.
Liaison with customers, keeping them informed of work in progress and obtaining authorisation and purchase order numbers where necessary.
Liaison with colleagues ensuring good communication and clear understanding of each others needs.
Key Result Areas
Maintaining excellent relationships with internal and external customers.
Decision making within given parameters and in the absence of supervision.
Achievement of Manufacturer led initiatives including KPI’s and audit results.
Maximum claim and invoice accuracy.
Help identify and achieve process improvements.
Growth of labour productivity and gross profit.
Improvement on Customer Satisfaction Survey.
Competencies
- Relevant technical knowledge.
- Exceptional organisation skills.
- Good and effective communicator at all levels.
- Computer literate.
- Kerridge knowledge will be an advantage.
- Smart personal presentation.
- Can do, helpful approach.
- Calm and methodical under pressure.
Values Fit - Demonstrates behaviour that is consistent with our core values
Pioneering - Finds new and better ways of doing things
Pace & Ambition - Passionate about what they do and act promptly to achieve goals
Integrity - Are genuine and honest
Hungry to Learn - Demonstrates desire to develop and become the best they can be
Together we make a difference - Demonstrates support for others and shows their contribution counts.
How to Apply
Initially have an informal chat with Lee Sayer, Service Administration Team Leader, or applications in writing with a CV to:
Filomena Baker, Imperial Commercials, Fengate, Peterborough, PE1 5XG
filomena.baker@imperialcommercials.co.uk
01733 293603
Closing Date May 18th 2010
We have a vacancy for an additional Warranty & Service Administrator to join our busy team in Peterborough and supporting our activities at Norwich and our regional accounts team.
Open to anyone, this is a key position within our organisation and one which requires the right level of skill and commitment to getting the job done right every time at the crucial point of closing workshop jobs and final invoicing and submitting claims to manufacturers.
Key Aspects of the Role
Reporting to the Regional Service Administration Team Leader, providing a right-first-time delivery of customer invoices and manufacturer claim submission.
Support the processing of manufacturer self billing invoices.
Achieve service department key performance indicators. (KPI’s)
Build customer and manufacturer relationships and enhance their perception of our business.
Liaison with customers, keeping them informed of work in progress and obtaining authorisation and purchase order numbers where necessary.
Liaison with colleagues ensuring good communication and clear understanding of each others needs.
Key Result Areas
Maintaining excellent relationships with internal and external customers.
Decision making within given parameters and in the absence of supervision.
Achievement of Manufacturer led initiatives including KPI’s and audit results.
Maximum claim and invoice accuracy.
Help identify and achieve process improvements.
Growth of labour productivity and gross profit.
Improvement on Customer Satisfaction Survey.
Competencies
- Relevant technical knowledge.
- Exceptional organisation skills.
- Good and effective communicator at all levels.
- Computer literate.
- Kerridge knowledge will be an advantage.
- Smart personal presentation.
- Can do, helpful approach.
- Calm and methodical under pressure.
Values Fit - Demonstrates behaviour that is consistent with our core values
Pioneering - Finds new and better ways of doing things
Pace & Ambition - Passionate about what they do and act promptly to achieve goals
Integrity - Are genuine and honest
Hungry to Learn - Demonstrates desire to develop and become the best they can be
Together we make a difference - Demonstrates support for others and shows their contribution counts.
How to Apply
Initially have an informal chat with Lee Sayer, Service Administration Team Leader, or applications in writing with a CV to:
Filomena Baker, Imperial Commercials, Fengate, Peterborough, PE1 5XG
filomena.baker@imperialcommercials.co.uk
01733 293603
Closing Date May 18th 2010
2.
Parts Delivery and Sales Assistant (25 hours per week)Imperial Commercials has a vacancy for a part time parts delivery and sales assistant.
Working as part of a small team the role involving:
Parts delivery to the Doncaster and surrounding areas
Parts sales promotion
Parts campaign awareness
Customer care
The ideal candidate:
Clean driving licence
Confident and customer friendly
Good knowledge of the area
Knowledge of the motor trade would be useful.
Hours:
Monday to Friday 8.30am to 1.30pm
Saturdays by rotation
Salary:
Negotiable depending on experience and ability
For an informal discussion or to apply:
Working as part of a small team the role involving:
Parts delivery to the Doncaster and surrounding areas
Parts sales promotion
Parts campaign awareness
Customer care
The ideal candidate:
Clean driving licence
Confident and customer friendly
Good knowledge of the area
Knowledge of the motor trade would be useful.
Hours:
Monday to Friday 8.30am to 1.30pm
Saturdays by rotation
Salary:
Negotiable depending on experience and ability
For an informal discussion or to apply:
- Call Stuart Potter on 01482 795111 or
- E mail a CV to stuart.potter@imperialcommercials.co.uk
- Post your CV to: Mr S Potter - Parts Manager
Imperial Commercials
Kettering Road,
Scunthorpe,
North Lincolnshire
DN16 1UW
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